Privacy Policy

1. Introduction

Sentra Agents ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI voice agent services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal contact information (name, email address, phone number)
• Business information (company name, industry, size)
• Communication data (recordings of calls handled by our AI agents, subject to applicable laws)
• Payment information (processed securely by our third-party payment processors)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Train and improve our AI models (using anonymized data where appropriate)

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
support@sentraagents.com